Terms & Conditions
goal 11 Casino

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and goal 11 ("goal 11," "we," "us," or "our") governing your access to and use of the goal 11 online casino platform available at https://goal-11.net (the "Platform").

By accessing the Platform, completing the goal 11 registration process, making a deposit, or using any service offered by goal 11, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the Platform.

goal 11 reserves the right to update these Terms at any time. Continued use of the Platform after any modification constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any changes.

To register and use goal 11, you must meet all of the following eligibility requirements:

• You must be at least 21 years of age. This is a mandatory requirement under Philippine law and PAGCOR compliance guidelines. goal 11 strictly enforces this age restriction.
• You must be a natural person — corporate entities, trusts, and other legal entities may not register as players.
• You must be legally permitted to participate in online gambling activities under the laws of your jurisdiction. It is your sole responsibility to verify that online gambling is lawful in your location before registering.
• You must not be a current employee, contractor, director, or officer of goal 11, nor an immediate family member of such a person.
• You must not be listed on any self-exclusion register maintained by PAGCOR or any other recognized gambling regulatory authority.
• You must not have had a previous goal 11 account terminated for violations of these Terms.

To access the full range of goal 11 services, you must complete the registration process via the goal 11 Login page and create a verified account. During registration, you agree to:

• Provide accurate, complete, and truthful information including your full legal name, date of birth, residential address, and valid contact details.
• Maintain and promptly update your account information to ensure it remains accurate at all times.
• Create only one (1) account per person. Multiple accounts are strictly prohibited. If goal 11 detects duplicate accounts, all associated accounts may be suspended and balances forfeited.
• Keep your goal 11 Login credentials — including your username and password — strictly confidential. You are fully responsible for all activity that occurs under your account.
• Notify goal 11 support immediately if you suspect unauthorized access to your account.

goal 11 reserves the right to request identity verification documents at any time, including but not limited to a government-issued ID (e.g., Philippine passport, SSS ID, UMID, driver's license), proof of address, and proof of payment method ownership. Failure to provide requested documents within a reasonable timeframe may result in account suspension.

Accounts are personal and non-transferable. You may not sell, transfer, or assign your goal 11 account or any rights associated with it to any third party.

goal 11 supports a range of payment methods tailored for Filipino players, including GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. The following conditions apply to all financial transactions on the Platform:

Deposits:

• The minimum deposit amount is ₱100. Maximum deposit limits may apply depending on your account verification status and chosen payment method.
• Deposits are credited to your goal 11 account balance upon successful confirmation from the payment provider. goal 11 is not responsible for delays caused by third-party payment processors.
• All deposits must be made from a payment method registered in your own name. Third-party deposits are not permitted.
• goal 11 does not charge fees on deposits; however, your bank or e-wallet provider may apply their own transaction fees.

Withdrawals:

• Withdrawals are subject to successful KYC verification. You must complete identity verification before your first withdrawal request is processed.
• Withdrawals will be processed to the same payment method used for the corresponding deposit where technically possible.
• GCash and PayMaya withdrawals are typically processed within five (5) minutes of approval. Bank transfer withdrawals may take one (1) to three (3) business days.
• goal 11 reserves the right to request additional documentation before processing any withdrawal, particularly for large amounts or where fraud is suspected.
• Minimum and maximum withdrawal limits apply per transaction and per day. Please refer to the cashier section of your account for current limits.

goal 11 offers various bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, cashback offers, free spins, and VIP rewards. All bonuses are subject to the following general conditions:

• Bonuses are credited to your account in accordance with the specific terms of each promotion. Always check the individual promotion page for full details before opting in.
• All bonuses are subject to wagering requirements. Bonus funds and any winnings derived from bonus funds cannot be withdrawn until the applicable wagering requirement has been fully met.
• Wagering requirements vary by promotion. Unless otherwise stated, wagering requirements must be completed within the validity period of the bonus. Expired bonuses are forfeited.
• goal 11 reserves the right to modify, suspend, or cancel any promotion at any time. Where possible, reasonable advance notice will be provided.
• Bonuses are intended for personal recreational use only. Any attempt to exploit bonuses through systematic play, arbitrage, or other abusive strategies will result in bonus cancellation and may lead to account suspension.
• Only one welcome bonus is available per player, per household, per IP address, and per device. Attempting to claim a welcome bonus multiple times through duplicate accounts is a violation of these Terms.
• goal 11 reserves the right to withhold bonus payments or reverse bonus-derived winnings if it determines, at its sole discretion, that a player has engaged in bonus abuse.

All games available on goal 11 — including live dealer baccarat, roulette, blackjack, dragon tiger, sic bo, slots, bingo, cockfighting, sabong, and WM Live premium tables — are governed by individual game rules in addition to these Terms. By participating in any game, you agree to the following:

• You will play for personal entertainment only and will not use goal 11 for any commercial purpose.
• You accept that the outcome of all games is determined by certified Random Number Generator (RNG) technology for virtual games, and by real-time live dealer action for live casino games. goal 11 does not manipulate game outcomes.
• In the event of a technical malfunction or disconnection during a game round, goal 11 will resolve the situation in accordance with its technical failure policy. Bets placed during a confirmed technical failure may be voided and stakes returned.
• goal 11 reserves the right to void bets or game rounds where an error in odds, payout tables, or game software is identified. Players will be notified and stakes returned in such cases.
• You are responsible for ensuring a stable internet connection when playing. goal 11 is not liable for losses resulting from connectivity issues on the player's end.

The following activities are strictly prohibited on goal 11 and will result in immediate account suspension, forfeiture of funds, and may be reported to PAGCOR or relevant Philippine law enforcement authorities:

• Fraud and Misrepresentation: Providing false personal information, using stolen payment methods, or impersonating another person.
• Money Laundering: Using goal 11 to deposit, transfer, or withdraw funds derived from illegal activities. goal 11 complies with all applicable anti-money laundering (AML) regulations in the Philippines.
• Collusion: Coordinating with other players to gain an unfair advantage in any game, particularly in live dealer or multiplayer formats.
• Use of Automated Software: Using bots, scripts, artificial intelligence tools, or any automated system to interact with goal 11 games or the Platform in place of a human player.
• Exploitation of Software Errors: Deliberately exploiting bugs, glitches, or errors in the Platform software for financial gain. Any winnings obtained through exploitation will be voided.
• Chargebacks: Initiating unauthorized chargebacks or payment reversals with your bank or e-wallet provider. goal 11 will pursue recovery of funds and may take legal action where appropriate.
• Harassment: Engaging in abusive, threatening, or harassing behavior toward goal 11 staff or other players via any communication channel.

goal 11 is committed to promoting responsible gaming and maintaining a safe environment for all Filipino players. We recognize that gambling can become harmful for some individuals, and we take our duty of care seriously.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their account settings. Once a limit is reduced, the change takes effect immediately. Increases to limits are subject to a 24-hour cooling-off period.
• Session Time Limits: Players may set session time reminders to help manage the duration of their play sessions.
• Self-Exclusion: Players who feel they need a break from gambling may request a temporary or permanent self-exclusion. During the exclusion period, the player's account will be suspended and no deposits will be accepted. To request self-exclusion, contact goal 11 support via live chat.
• Reality Checks: goal 11 provides periodic on-screen reminders of time spent playing to help players maintain awareness of their gambling activity.

goal 11 strictly enforces the 21+ age requirement and will not knowingly allow underage individuals to gamble on the Platform. We encourage parents and guardians to use internet filtering tools to prevent minors from accessing gambling websites.

All content on the goal 11 Platform — including but not limited to the goal 11 brand name, logo, website design, graphics, text, game interfaces, software, and promotional materials — is the exclusive intellectual property of goal 11 or its licensed content providers.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial entertainment purposes only. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from goal 11.
• Modify, adapt, translate, reverse-engineer, or create derivative works based on any Platform content or software.
• Use the goal 11 brand name, logo, or trademarks in any manner that could cause confusion or imply endorsement without explicit written authorization.
• Scrape, crawl, or systematically extract data from the Platform using automated tools.

Any unauthorized use of goal 11's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by goal 11.

To the fullest extent permitted by applicable Philippine law, goal 11 and its officers, directors, employees, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform.
• Loss of profits, loss of data, or loss of goodwill resulting from your use of goal 11 services.
• Any interruption, suspension, or termination of the Platform or any service, whether due to scheduled maintenance, technical failure, or circumstances beyond goal 11's reasonable control.
• Any unauthorized access to or alteration of your account data, provided that goal 11 has implemented reasonable security measures.
• Any losses arising from your reliance on information provided on the Platform, including game odds, promotional terms, or payment processing timelines.

goal 11's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your goal 11 account in the thirty (30) days preceding the event giving rise to the claim.

goal 11 reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, if:

• You have violated any provision of these Terms.
• goal 11 suspects fraudulent, abusive, or illegal activity associated with your account.
• You have provided false or misleading information during registration or KYC verification.
• Regulatory requirements or legal obligations require goal 11 to restrict access to certain players or jurisdictions.
• You have requested self-exclusion or account closure.

Upon termination for cause, goal 11 may withhold any remaining balance pending investigation. If no wrongdoing is established, any legitimate balance will be returned to you via your registered payment method within a reasonable timeframe.

You may close your goal 11 account at any time by contacting customer support. Any pending bets at the time of closure will be settled according to standard game rules. Remaining balances will be returned to your registered payment method after all applicable checks are completed.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms — including any question regarding their existence, validity, or termination — shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

goal 11 operates in compliance with applicable Philippine gaming regulations and PAGCOR compliance guidelines. Players are responsible for ensuring that their use of goal 11 complies with the laws of their own jurisdiction.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

goal 11 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, goal 11 will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where reasonably practicable.

The most current version of these Terms will always be available on this page, with the "Last Updated" date reflecting the date of the most recent revision. It is your responsibility to review these Terms periodically.

Your continued use of the goal 11 Platform after any amendment takes effect constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must stop using the Platform and may request account closure by contacting support.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the goal 11 support team. Our customer support is available 24 hours a day, 7 days a week.

For responsible gaming support, self-exclusion requests, or account closure, please contact support directly via live chat for the fastest response. Our team is trained to handle sensitive requests with care and confidentiality.